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Covid 19 - How we are operating (updated 04/07/2020

23rd Jun 2020

How the nursery is running during the coronavirus crisis?

We are currently offering three options to customers:

  • An extensive delivery service throughout Oxfordshire,
  • Click & Collect (10-11am or 5-6pm)
  • The opportunity the book timed slot to Browse and Buy in the nursery (1:30-3:30pm)
  • Walk in customers (from 11am-6pm)

The nursery is running very differently to usual, with the majority of our team safe at home. Our current team consists of:

Simon: Delivering your orders in our van and serving customers during the timed browse & buy slots

Lucy: Picking out stock for deliveries, stock-taking, ordering plants. Serving customers during the timed browse & buy slots

Liz: Gathering up all the orders, potting up plants, general logistics

Andrew: Looking after all our precious plants and keeping the nursery looking amazing. Serving customers during the timed browse & buy slots

Sally: Picking out orders, answering the phones and emails Monday - Friday (please be patient as it may take a day or so to get back to you), updating the website in between calls

Jimmy: Helping customers collect their orders, and filtering people in for their Browse and Buy slots.

Sarah: Working on the nursery each weekday morning picking out orders for delivery and collection

Laura (working from home) Updating the website as fast as she can with all the lovely new stock 

Gemma: A new addition to our team (yay). She is helping Sally in the office doing admin for orders.

Judy: back at the nursery serving our lovely customers